Meet the Coaches

Coaches are available on several campuses district-wide. Click on a tab under your campus to find out about the coaches, and their hours of availability, and to book an appointment.

HAYS CAMPUS

QueenSamantha: Academic Coach

QueenSamantha

QueenSamantha Ackers

Education: BA in Philosophy/English & MA in Teaching English Education from Xavier University of Louisiana, and a JD from Southern University Law Center

Availability:
*In-Person Hours @ Hays Campus: Fri:  9:30AM-3PM

* In-Person Hours @ Highland Campus: Tues: 9:30AM-5PM

*In-Person Hours @ Rio Grande Campus: Thur:  9:30AM-5PM

* Virtual Hours: M/W: 8AM-6PM, T/TH: 8AM-5PM, F: 3PM-5:30PM, Sat: 10AM-2PM

My coaching philosophy: “You do not have to be great to start, but You have to start to be great.” Zig Ziglar
“Tell me and I’ll forget; Show me and I may Remember; Involve me and I will Understand.” Chinese Proverb
“Do not let what You cannot do interfere with what You can do.” John R. Wooden

For fun I like to: Roller Skate; Discover new Wines; Hang out with my newly rescued mini Schnauzers BoB & Ziggy.

My favorite Austin restaurant is: Evangeline Cafe – Austin’s Best Cajun-Style Food!!!Email: samantha.ackers@austincc.edu

Schedule: Book an appointment with QueenSamantha

Highland Campus

Nancy Johnson: Academic Coach

Nancy Johnson

Education: MA Ed. Education
Availability:
* In-Person Hours @ Highland Campus W: 8AM-12PM, TH: 10AM-3PM, F: 8AM-12PM

*Virtual Hours: M: 8AM-4PM, T/W: 8AM-3PM, TH: 8AM-10AM, F 8AM-12PM

My coaching philosophy:  Supporting students in working toward success.
For fun I like to: Garden/landscaping, woodwork.
My favorite Austin restaurant is: Love good Tex-Mex.
Email: nancy.johnson@austincc.edu
Schedule: Book an appointment with Nancy

Anna Love: Academic Coach

Anna Love

Education: B.A. in Government, Teacher Certification, and M.S. in Social Work with a concentration in Administration and Policy Practice all from the University of Texas at Austin

Availability:
* In-Person Hours @ Highland Campus: M: 8AM-5PM, W: 1PM-5:30PM, TH: 8AM-5PM

* Virtual Hours: T: 8AM-5PM, W: 8:30AM-10:00AM, TH: 8AM-5PM, F: 8AM-5PM

My coaching philosophy:  Is to meet students where they are and help students to recognize their strengths and capabilities. Academic coaching is a way to collaborate with students and support them to reach their goals!

For fun I like to: To travel, go hiking/camping, and knitting!

My favorite Austin restaurant is: Curra’s Grill – Mexican Restaurant

Email: anna.love@austincc.edu

Schedule: Book an appointment with Anna


Zoe Cabrera: Academic Coach

Zoe Cabrera

Education: B.A. in Psychology from St. Edward’s University

Availability:
* In-Person Hours @ Highland Campus: M: 2:30PM-7:30PM, F: 1PM-5PM

*In-Person Hours @ Round Rock Campus: W/TH: 5PM-7:30PM,

* Virtual Hours: T: 2:30PM-7:30PM, TH: 5PM-7:30PM, F: 1PM-5PM

My coaching philosophy:  Everyone is capable of success! As an Academic Coach, I will do my best to encourage and empower you to achieve your goals. I hope to do this by taking a personalized approach to working with you and your strengths and by sharing any information that could be of service to you. We will work together in all that we do.

For fun I like to:  Sing and dance, go to concerts, travel, and spend time with friends, family and my dog, Louie. 
My favorite Austin restaurant is:  Lucky Robot Japanese Kitchen

Email: zoe.cabrera@austincc.edu
Schedule: Book an Appointment with Zoe

QueenSamantha Ackers: Academic Coach

Education: BA in Philosophy/English & MA in Teaching English Education from Xavier University of Louisiana, and a JD from Southern University Law Center

Availability:
* In-Person Hours @ Highland Campus: Tues: 9:30AM-5PM

*In-Person Hours @ Rio Grande Campus: Thur: 9:30 AM-5PM

*In-Person Hours @ Hays Campus: Fri:  9:30AM-3PM

* Virtual Hours: M/W: 8AM-6PM, T/TH: 8AM-5PM, F: 3PM-5:30PM, Sat: 10AM-2PM

My coaching philosophy:

“You do not have to be great to start, but You have to start to be great.” Zig Ziglar
“Tell me and I’ll forget; Show me and I may Remember; Involve me and I will Understand.” Chinese Proverb
“Do not let what You cannot do interfere with what You can do.” John R. Wooden

For fun I like to: Roller Skate; Discover new Wines; Hang out with my newly rescued mini Schnauzers BoB & Ziggy.

My favorite Austin restaurant is: Evangeline Cafe – Austin’s Best Cajun-Style Food!!!

Email: samantha.ackers@austincc.edu

Schedule: Book an appointment with QueenSamantha

Rio grande Campus

QueenSamantha Ackers: Academic Coach

QueenSamantha Ackers

Education: BA in Philosophy/English & MA in Teaching English Education from Xavier University of Louisiana, and a JD from Southern University Law Center
Availability:

* In-Person Hours @ Rio Grande Campus: TH: 9:30AM-5PM

* In-Person Hours @ Highland Campus: Tues: 9:30AM-5PM

*In-Person Hours @ Hays Campus: Fri:  9:30AM-3PM

*Virtual Hours: M/W: 8AM-6PM, T/TH: 8AM-5PM, F: 3PM-5:30PM, Sat: 10AM-2PM

My coaching philosophy is: “You do not have to be great to start, but You have to start to be great.” Zig Ziglar
“Tell me and I’ll forget; Show me and I may Remember; Involve me and I will Understand.” Chinese Proverb
“Do not let what You cannot do interfere with what You can do.” John R. Wooden
For Fun, I like to: Roller Skate; Discover new Wines; Hang out with my newly rescued mini Schnauzers BoB & Ziggy.
My favorite Austin Restaurant: Evangeline Cafe – Austin’s Best Cajun-Style Food!!!
Email: samantha.ackers@austincc.edu
Schedule: Book an Appointment with QueenSamantha

Celeste Casas-Ganser: Academic Coach

Celeste Casas
Celeste Casas-Ganser

Education: BA in Bilingual Education from The University of Texas at Austin
Availability:
* In-Person Hours @ Rio Grande Campus: M/T: 8AM-5PM

* In-Person Hours @ South Austin Campus: F: 8AM-3PM

* Virtual Hours: W/TH: 8:30AM-6PM

My Coaching Philosophy:I’ll provide the tools, you work towards the content but together we will create the product.”

For fun I like to: Listen to music, hangout, and try new things
My favorite Austin restaurant is: I truly don’t have a favorite but for the sake of choosing; Komé
Email: celeste.casas@austincc.edu
Schedule: Book an Appointment with Celeste

Riverside Campus

Ramon Diaz: Academic Coach

Ramon Diaz

Education: BA in International Relations from St. Edwards University, MS in Social Work from the University of Texas at Austin
Availability:

*In-Person Hours @ Riverside Campus TH/F 9AM-5PM

*In-Person Hours @ South Austin Campus: W: 9AM-5PM,

*Virtual Hours: M/T: 8AM-4PM, W/TH/F: 9AM-5PM, Sat: 7AM-10AM, Sun: 6PM-9PM

My coaching philosophy: “I’m the navigator, you’re the pilot!
For fun I like to:  Spend time with my daughters Madison and Emerson
My favorite Austin restaurant is:  Italia Cucina
Email: ramon.diaz@austincc.edu
Schedule: Book an Appointment with Ramon

Round Rock Campus

Dr. Traci Allen: Director of Academic Coaching

Dr. Traci Allen

Education: BA in Liberal Arts, MS in Counseling & Guidance, Ed.D in Leadership in Higher Education, all from California Lutheran University
Availability:
M/W/F: 8:30 a.m.- 5:30 p.m.
T/TH: 8 a.m.- 5 p.m.
For fun I like to: I like to spend time with my family, go camping, go to concerts, and attend any sports-related events!
My favorite Austin restaurant is: Moonshine Grill
Email: traci.allen@austincc.edu

Jenifer Thompson: Administrative Assistant

Jenifer Thompson

Education: BS in Advertising, from The University of Texas at Austin
Availability:
M-F: 8AM- 4:30PM

For fun I like to: Spend time with my family and attend UT football and basketball games!

My favorite Austin restaurant is:  Maggiano’s
Email: jenifer.thompson@austincc.edu

Zoe Cabrera: Academic Coach

Education: B.A. in Psychology from St. Edward’s University

Availability:
* In-Person Hours @ Highland Campus: M: 2:30PM-7:30PM, F: 1PM-5PM

*In-Person Hours @ Round Rock Campus: W/TH: 5PM-7:30PM,

* Virtual Hours: T: 2:30PM-7:30PM, TH: 5PM-7:30PM, F: 1PM-5PM

My coaching philosophy:  Everyone is capable of success! As an Academic Coach, I will do my best to encourage and empower you to achieve your goals. I hope to do this by taking a personalized approach to working with you and your strengths and by sharing any information that could be of service to you. We will work together in all that we do.

For fun I like to:  Sing and dance, go to concerts, travel, and spend time with friends, family and my dog, Louie. 
My favorite Austin restaurant is:  Lucky Robot Japanese Kitchen

Email: zoe.cabrera@austincc.edu
Schedule: Book an Appointment with Zoe

Kellie Alford: Academic Coach

Kellie Alford
Kellie Alford

Education: M.Ed. in Counseling from the University of Houston
Availability:
* In-Person Hours @ Round Rock Campus: T/W/TH: 8AM-5PM

* Virtual Hours: M-F 8AM-5PM

My coaching philosophy is: Work with students to define their academic goals; identify their strengths and areas of growth; develop a plan and find the right resources that will assist them on the path to meeting those goals.
For fun I like to: Watch any sporting event, especially the Longhorns, spend time with my friends and family, try new foods, swim, and read.
My Favorite place to eat in Austin is: Tyson’s Tacos.
Email: kellie.alford@austincc.edu
Schedule: Book an Appointment with Kellie

Mary Moore: Academic Coach

Mary Moore

Education: BM in Flute Performance & M. Ed. in Teaching English as a Second Language
Availability:

* Virtual Hours: M/F: 9AM-4PM, TH: 2PM-5PM

My coaching philosophy is: To be a positive and dependable resource for students.
For fun I like to: spend time with my family, go rock climbing, watch movies, and have good conversations
My Favorite place to eat in Austin is: Veracruz All Natural Tacos
Email: mary.moore@austincc.edu
Schedule: Book an Appointment with Mary

San Gabriel Campus

Jordan Easley: Academic Coach

Jordan Easley

Education: B.A. in English from UTSA
Availability:
* In-Person Hours @ San Gabriel Campus: T/W/TH: 8AM-5PM

* Virtual Hours: M-F 8AM-5PM

My coaching philosophy is: I believe in a personalized approach. Each student is entitled to all the time and attention they need to reach their specific goals and tackle their objectives.
For fun I like to: I like going to the gym, watching cooking competition shows, and I almost always have music going.
My Favorite place to eat in Austin is: 54th Street
Email: jordan.easley@austincc.edu
Schedule: Book an appointment with Jordan

south austin campus

Celeste Casas-Ganser: Academic Coach

Celeste Casas-Ganser

Education: BA in Bilingual Education from The University of Texas at Austin
Availability:
* In-Person Hours @ Rio Grande Campus: M/T: 8AM-5PM

* In-Person Hours @ South Austin Campus: F: 8AM-3PM

* Virtual Hours: W/TH: 8:30AM-6PM

My coaching philosophy:I’ll provide the tools, you work towards the content but together we will create the product.”

For fun I like to: Listen to music, hangout, and try new things
My favorite Austin restaurant is: I truly don’t have a favorite but for the sake of choosing; Komé
Email: celeste.casas@austincc.edu
Schedule: Book an Appointment with Celeste

Ramon Diaz: Academic Coach

Ramon Diaz

Education: BA in International Relations from St. Edwards University, MS in Social Work from the University of Texas at Austin
Availability:

*In-Person Hours @ South Austin Campus: W: 9AM-5PM

*In-Person Hours @ Riverside Campus TH/F 9AM-5PM

*Virtual Hours: M/T: 8AM-4PM, W/TH/F: 9AM-5PM, Sat: 7AM-10AM, Sun: 6PM-9PM

My coaching philosophy: “I’m the navigator, you’re the pilot!
For fun I like to:  Spend time with my daughters Madison and Emerson
My favorite Austin restaurant is:  Italia Cucina
Email: ramon.diaz@austincc.edu
Schedule: Book an Appointment with Ramon

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  • 512-223-7349
    academiccoaches@austincc.edu
    Faculty & Staff: Refer a Student

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  • For an appointment with a specific coach, click here. To schedule with an available coach click the button below. Same day appointments available.

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