{"id":114,"date":"2022-06-06T19:46:10","date_gmt":"2022-06-06T19:46:10","guid":{"rendered":"https:\/\/students.austincc.edu\/financial-aid\/?page_id=114"},"modified":"2026-11-03T22:15:23","modified_gmt":"2026-11-03T22:15:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/students.austincc.edu\/financial-aid\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"wp-block-group has-border-color has-background\" style=\"border-color:#000000;border-width:2px;background-color:#fff7d6;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-4597e620 wp-block-group-is-layout-constrained\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Early Closure Friday, Nov. 6:<\/strong> Our Financial Aid and Veteran Affairs offices will close at 11:30 a.m. on Friday, November 6, for staff professional development. Phone support will resume on Saturday, and regular service hours will resume on Monday.<\/p>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">In-Person Walk-Ins<\/h2>\n<p class=\"wp-block-paragraph\">Each <a href=\"https:\/\/www.austincc.edu\/campuses\/hours-of-operation\/\" target=\"_blank\" rel=\"noreferrer noopener\">ACC campus has a financial aid office<\/a>. No appointment necessary.<br \/>Monday &#8211; Friday: 8 am \u2013 5 pm<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">Virtual Walk-Ins <\/h2>\n<p class=\"wp-block-paragraph\">No appointment needed. Join anytime during open hours!<br \/>Monday &#8211; Friday: <\/p>\n<p class=\"wp-block-paragraph\">9 am &#8211; 12 pm <\/p>\n<p class=\"wp-block-paragraph\"><em>Closed for lunch 12-1<\/em> <\/p>\n<p class=\"wp-block-paragraph\">1 pm &#8211; 4 pm<\/p>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/austincc.zoom.us\/j\/86910749443?pwd=Eh2Eb7oabJJfI3pHJXafUU9eoLF88Z.1\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\">Join via Zoom<\/a><\/div>\n<\/div>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">Phone<\/h2>\n<p class=\"wp-block-paragraph\">512-223-4636 (Option 5)<\/p>\n<p class=\"wp-block-paragraph\"><strong>Phone Support Hours<\/strong><br \/>Monday &#8211; Thursday: 8 a.m. \u2013 6 p.m.<br \/>Friday: 8 a.m. &#8211; 5 p.m.<br \/>Saturday: 10 a.m. &#8211; 2 p.m. <\/p>\n<p class=\"wp-block-paragraph\"><strong>Extended Phone Support Hours <em>(January &amp; August)<\/em><\/strong><br \/>Monday &#8211; Thursday: 8 a.m. \u2013 7 p.m. <br \/>Friday: 8 a.m. &#8211; 5 p.m.<br \/>Saturday: 10 a.m. &#8211; 2 p.m. <\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">Email<\/h2>\n<p class=\"wp-block-paragraph\"><strong>Financial Aid Office:<\/strong> finaid@austincc.edu<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Early Closure Friday, Nov. 6: Our Financial Aid and Veteran Affairs offices will close at 11:30 a.m. on Friday, November 6, for staff professional development. Phone support will resume on Saturday, and regular service hours &hellip; <a href=\"https:\/\/students.austincc.edu\/financial-aid\/contact-us\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":-45,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/pages\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/comments?post=114"}],"version-history":[{"count":3,"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/pages\/114\/revisions"}],"predecessor-version":[{"id":2256,"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/pages\/114\/revisions\/2256"}],"wp:attachment":[{"href":"https:\/\/students.austincc.edu\/financial-aid\/wp-json\/wp\/v2\/media?parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}