The Austin Community College Virtual Welcome Services is here to answer your questions. As a division of Student Affairs, the knowledgeable staff can ease your transition into ACC. We are available by chat, email, or phone. We are your first point of contact for Admissions and Enrollment, Recruitment, Bill to Pay (B2P), Financial Aid, Distance Education, Registration, ACCeID, and ACCMail. Our goal is your success!<\/p>\n
If you are trying to reach us outside business hours, feel free to email us at helpdesk@austincc.edu from your ACCMail account. <\/p>\n
You may find the solution in the following information, which outlines the top reasons students need assistance. For more assistance, visit our How-to videos<\/a>.<\/p>\n How can I meet with an advisor?<\/a><\/p> Advisors see students on an appointment basis. To meet with an advisor in person, schedule an appointment via email or phone. <\/div><\/div><\/div><\/p>\n How do I claim my ACCMail account or reset my ACCMail password?<\/a><\/p> To claim your ACCMail<\/strong>, follow these steps:<\/p>\n To reset your ACCMail password, <\/strong>follow these steps:<\/p>\n <\/div><\/div><\/div><\/p>\n How do I find my ACCeID or reset my ACCeID password<\/a><\/p> The ACCeID webpage<\/a> will guide you through all ACCeID steps.<\/p>\n <\/div><\/div><\/div><\/p>\n How do I order or view a transcript?<\/a><\/p> You can order your official transcript online or in person. Detailed instructions can be found here.<\/a><\/p>\n To view your unofficial transcript, log into Self-Service<\/a> and then select Grades.<\/em> Select the drop-down menu option for any semester to view course name, letter grade, semester GPA, and other information.<\/p>\n <\/div><\/div><\/div><\/p>\n How do I find registration instructions?<\/a><\/p> To register for classes at ACC, go to Self-Service<\/a> and follow these steps:<\/p>\n <\/div><\/div><\/div><\/p>\n How can I help keep my ACCmail secure?<\/a><\/p> Periodically, it is recommended to run a security checkup on your student email account. To help secure your account please run a security checkup using this link: https:\/\/myaccount.google.com\/security-checkup\/<\/a> <\/div><\/div><\/div><\/p>\n How can I view my balance and make a payment?<\/a><\/p> Instructions to make a payment in full or set up a payment plan are at this link: https:\/\/students.austincc.edu\/help\/myacc-and-online-services-instructions\/tuition-payment-instructions\/<\/a> <\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":" The Austin Community College Virtual Welcome Services is here to answer your questions. As a division of Student Affairs, the knowledgeable staff can ease your transition into ACC. We are available by chat, email, or … Continue reading
Find the area of study advisor at your campus<\/a>.<\/p>\n\n
Note: if your account is not found, check back after 24 hours. If after 24 hours it is still unavailable, call 512-223-INFO (4636) for assistance.<\/em><\/li>\n\n
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Important: If you don\u2019t recognize a device or there\u2019s unfamiliar activity on your account, follow these steps to Secure your account<\/a>.<\/p>\n
Important: Safari is not a compatible browser. Chrome is the preferred browser.<\/p>\n