{"id":7,"date":"2023-04-10T10:04:33","date_gmt":"2023-04-10T15:04:33","guid":{"rendered":"https:\/\/students.austincc.edu\/mental-health-counseling\/?page_id=7"},"modified":"2026-05-12T10:08:26","modified_gmt":"2026-05-12T15:08:26","slug":"mental-health-counseling","status":"publish","type":"page","link":"https:\/\/students.austincc.edu\/mental-health-counseling\/","title":{"rendered":"Mental Health Counseling Services"},"content":{"rendered":"<p>Your success matters \u2014 and so does your well-being. At Austin Community College, we understand that college can be exciting, but it can also be challenging to juggle classes, work, relationships, and more. Our Mental Health Counseling team is here for you. We provide confidential services, wellness programs, and resources across the district to help you build resilience, manage stress, and stay safe, healthy, and balanced&#8212;so you can thrive in and out of the classroom.<\/p>\n<h2 class=\"wp-block-heading\">Mental Health Counseling Services Request<\/h2>\n<p><strong>Effective August 18, 2025<\/strong> &#8211; All Mental Health Counseling Services currently provided at the Cypress Creek and San Gabriel campuses will be relocated to the <strong>C.A.R.E. Network Center<\/strong> at the <strong>Round Rock Campus<\/strong>, located in<strong> Building 2000<\/strong>, <strong>Suite 2110.00<\/strong>. Services at the <strong>Northridge Campus<\/strong> will continue as usual.<strong><em> <\/em><\/strong><\/p>\n<p>Students who prefer to receive counseling services at a location other than the Round Rock Campus are encouraged to utilize our <strong>virtual counseling options<\/strong>, which remain available to ensure flexibility and accessibility. <\/p>\n<p>Scheduling for Fall 2026 services opens\u00a0<strong>August 10<\/strong>, with appointments beginning\u00a0<strong>August 24<\/strong>. Please note that students must be registered for Fall classes to be eligible for mental health services.\u00a0<\/p>\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cm.maxient.com\/reportingform.php?AustinCC&amp;layout_id=114\" target=\"_blank\" rel=\"noreferrer noopener\">Submit Request<\/a><\/div>\n<\/div>\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h2 class=\"wp-block-heading\">About our Mental Health Services<\/h2>\n<p>The Austin Community College Mental Health Counseling team provides counseling services to support ACC students&#8217; personal, emotional, and mental health needs.<\/p>\n<h3 class=\"wp-block-heading\">How we can help<\/h3>\n<p>Services are available by appointment at no cost to students who meet the following criteria: currently enrolled in a semester (Credit, Adult Education, Continuing Education), physically located in Texas, and not presently receiving counseling from an outside counselor.&nbsp;<\/p>\n<p><strong>These services can include:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Initial assessment of needs&nbsp;<\/li>\n<li>Short-term, solution-focused, or goal-oriented counseling<\/li>\n<li>12 sessions in a twelve month period while attending classes&nbsp;<\/li>\n<li>Individual counseling<\/li>\n<li>Psychoeducational, open and ongoing workshops<\/li>\n<li>De-escalation\/Coping skills<\/li>\n<li>Referrals to on or off-campus resources<\/li>\n<li>Services are available In-person or via video telemental health&nbsp;&nbsp;<\/li>\n<\/ul>\n<p><strong>Note<\/strong>: Effective August 1, 2025, MHCS will no longer offer counseling sessions to students under 18.     Community resource referrals will still be available.<\/p>\n<h3 class=\"wp-block-heading\">Commonly treated concerns<\/h3>\n<p>Austin Community College Mental Health Counselors are dedicated to providing ethical, confidential, and student-centered care. Our Licensed Professional Counselors and Licensed Clinical Social Work Counselors adhere to the highest standards of their respective licensing boards and are committed to supporting the mental well-being of our diverse student body.<\/p>\n<p>Following an initial intake assessment, counseling sessions are offered based on individual student needs. To ensure ethical mental health support, we also provide community referral assistance for students needing long-term counseling. This includes help in identifying providers who offer cost-effective options or who accept the student\u2019s insurance.<\/p>\n<p><strong>Concerns commonly treated include, but are not limited to the following:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Mild to moderate anxiety, depression, and stress management<\/li>\n<li>Grief and loss&nbsp;<\/li>\n<li>Managing symptoms of trauma&nbsp;<\/li>\n<li>Self-esteem concerns<\/li>\n<li>Identity development issues&nbsp;&nbsp;<\/li>\n<li>Adjustment issues such as transitioning to college life or new life circumstances<\/li>\n<li>Academic-related issues such as difficulty with attention, motivation, perfectionism, test anxiety, or self-management<\/li>\n<li>Interpersonal relationship issues such as break-ups, interpersonal conflict, communication, assertiveness, and family issues<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">When we need to refer outside of ACC<\/h3>\n<p>While we are here to support as many students as possible, some services fall outside of what we can ethically and sustainably provide. We provide referral assistance for the following types of care:<\/p>\n<ul class=\"wp-block-list\">\n<li>Eating disorders<\/li>\n<li>Substance use disorders requiring clinical treatment<\/li>\n<li>Complex trauma<\/li>\n<li>Chronic or severe symptoms of depression, anxiety, and PTSD<\/li>\n<li>Personality Disorders<\/li>\n<li>Severe mood or psychotic disorders; psychosis, hallucinations, mania, or delusions&nbsp;<\/li>\n<li>Psychological or neuropsychological testing (e.g., ADHD or learning disability assessments)<\/li>\n<li>DSM Diagnosis (mental disorder)<\/li>\n<li>Ongoing care after hospitalization for mental health issues<\/li>\n<li>Medication management or psychiatric services<\/li>\n<li>Court-mandated or Child Protective Services counseling documentation<\/li>\n<li>Requests for letters of support concerning any mental health counseling services, including, but not limited to, the following: scholarship letters, emotional support animals, and accommodations.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> The counselor holds professional discretion to terminate and\/or end the session(s).<\/p>\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-1024x1024.png\" alt=\"\" class=\"wp-image-273\" style=\"object-fit:cover\" srcset=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-1024x1024.png 1024w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-300x300.png 300w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-150x150.png 150w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-768x768.png 768w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1-250x250.png 250w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/1.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-1024x1024.png\" alt=\"\" class=\"wp-image-274\" srcset=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-1024x1024.png 1024w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-300x300.png 300w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-150x150.png 150w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-768x768.png 768w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2-250x250.png 250w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/2.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-1024x1024.png\" alt=\"\" class=\"wp-image-275\" srcset=\"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-1024x1024.png 1024w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-300x300.png 300w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-150x150.png 150w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-768x768.png 768w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3-250x250.png 250w, https:\/\/students.austincc.edu\/mental-health-counseling\/wp-content\/uploads\/sites\/25\/2024\/03\/3.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><a href=\"https:\/\/students.austincc.edu\/mental-health-counseling\/mental-health-resources\/\">Mental Health Resources<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><a href=\"https:\/\/students.austincc.edu\/mental-health-counseling\/counseling-groups\/\">Counseling Groups and Events<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><a href=\"https:\/\/students.austincc.edu\/mental-health-counseling\/meet-the-clinicians\/\">Meet the Team<\/a><\/p>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">Expanded Virtual Services<\/h2>\n<p>ACC is proud to expand virtual mental health counseling services this semester. Eligible students can get free, around-the-clock mental health services through our partnership with <strong>TimelyCare<\/strong>.<\/p>\n<p>Whether you\u2019re dealing with mid-semester stress or need medical advice after hours, support is just a click away. TimelyCare provides a secure, virtual platform for on-demand care\u2014whenever and wherever you need it. Here\u2019s what you can expect:&nbsp;<\/p>\n<ul class=\"wp-block-list\">\n<li>TalkNow (24\/7\/365 mental health support)<\/li>\n<li>&nbsp;Scheduled Counseling&nbsp;<\/li>\n<li>Medical Care: Connect with a provider for non-emergency medical concerns during the following hours:\n<ul class=\"wp-block-list\">\n<li>Weeknights: 5:00 PM \u2013 9:00 AM<\/li>\n<li>Weekends: 24-hour coverage<\/li>\n<\/ul>\n<\/li>\n<li>Digital Self-Care<\/li>\n<li>Basic Needs Resources<\/li>\n<\/ul>\n<p>Getting help is simple and completely confidential. You can access these services through the <a href=\"https:\/\/app.timelycare.com\/auth\/login\" target=\"_blank\" rel=\"noreferrer noopener\">TimelyCare website<\/a> using your ACC email address.&nbsp;<\/p>\n<p>If you need help with eligibility or have questions about our wellness programs, please complete the&nbsp; <a href=\"https:\/\/cm.maxient.com\/reportingform.php?AustinCC&amp;layout_id=111\" target=\"_blank\" rel=\"noreferrer noopener\">Basic Needs System referral form <\/a>for assistance.<\/p>\n<h2 class=\"wp-block-heading\">Clinical Support with Amplify Center<\/h2>\n<p>ACC is proud to offer clinical mental health services for young adult students through the <a href=\"https:\/\/uthealthaustin.org\/clinics\/mulva-clinic-for-the-neurosciences\/amplify-center\" target=\"_blank\" rel=\"noreferrer noopener\">Amplify Center<\/a> located at the ACC Eastview Campus<\/p>\n<p>The Center is a partnership between ACC and UT Health Austin \u2014 the clinical practice of the Dell Medical School at The University of Texas at Austin. It\u2019s designed for qualifying individuals (those who are between the ages of 16 and 29) with mild to moderate mental health needs. Services are offered in face-to-face, phone, and virtual formats and include:<\/p>\n<ul class=\"wp-block-list\">\n<li>Collaborative care and medication management<\/li>\n<li>Employment and educational support<\/li>\n<li>Peer support<\/li>\n<li>Resource connection and care navigation<\/li>\n<li>Therapy and psychosocial skill building<\/li>\n<\/ul>\n<p>To get started, <a href=\"https:\/\/utexas.qualtrics.com\/jfe\/form\/SV_b7rCNcXPvlQKhjE?Q_CHL=qr\" target=\"_blank\" rel=\"noreferrer noopener\">fill out this form<\/a>. For additional questions regarding Amplify services, please call 512-223-5095 or email us at <a href=\"mailto:amplify@austin.utexas.edu\" target=\"_blank\" rel=\"noreferrer noopener\">amplify@austin.utexas.edu<\/a>.<\/p>\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<h2 class=\"wp-block-heading\">ACC Faculty and Staff: Request a Presentation or Outreach<\/h2>\n<p>Use this form to request a Basic Needs Systems team member to participate in a tabling or outreach event or deliver a presentation.<\/p>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button secondary-btn\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/forms.gle\/MymKE9KRTdeERsCz9\" target=\"_blank\" rel=\"noreferrer noopener\">Submit Request<\/a><\/div>\n<\/div>\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p><em>Additional Note: Per\u200b&nbsp;\u200b<a href=\"https:\/\/click-1754894.icptrack.com\/icp\/relay.php?r=84133607&amp;msgid=410512&amp;act=3EDF&amp;c=1754894&amp;pid=903400&amp;destination=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__links-2D1.govdelivery.com_CL0_https-3A-252F-252Fcapitol.texas.gov-252Ftlodocs-252F89R-252Fbilltext-252Fhtml-252FHB04224F.htm_1_0100019b0a602e55-2D779e2a83-2D8e9d-2D4bdb-2Da81e-2D118e28c328d5-2D000000_TqxzjwpRuaMsaQjPR4fkfzrk44SmEC5fYVdsq1sYnvY-3D435%26d%3DDwMFaQ%26c%3DeuGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM%26r%3DHqf2PoqjKBcpBIkbFgSyi15ZkrJszq9acwIXAK4Ax_YFKY-Fu99MNlQKyICoOShM%26m%3DlPkb0SqvO05M0pq7lRbSOmCe0pIJOs0gwgPTp6cTuJglV6y_qy0qOdrEeDGfit0I%26s%3DNxVFQ724C1AvG1G85CNcWYYoDJFfrS8dk5wscRyj29o%26e%3D&amp;cf=26771&amp;v=d32e73fdb26e7b06e971316eb37efe0dffc08eff34f8df9aaadb5a0574bae3c9\" target=\"_blank\" rel=\"noreferrer noopener\">House Bill 4224 (89th Regular Session<\/a>&nbsp;per&nbsp;<a href=\"https:\/\/click-1754894.icptrack.com\/icp\/relay.php?r=84133607&amp;msgid=410512&amp;act=3EDF&amp;c=1754894&amp;pid=903400&amp;destination=https%3A%2F%2Fstatutes.capitol.texas.gov%2FDocs%2FHS%2Fhtm%2FHS.181.htm%23181.105&amp;cf=26771&amp;v=21969acb2c07b1ff8e7f050fae30fa54913b467085e0a289a2c54a727a340d97\" target=\"_blank\" rel=\"noreferrer noopener\">Section 181.105 of the Health and Safety Code<\/a>, clients can request their health care records from the licensee\u200b (their counselor),\u200b&nbsp;<a href=\"https:\/\/click-1754894.icptrack.com\/icp\/relay.php?r=84133607&amp;msgid=410512&amp;act=3EDF&amp;c=1754894&amp;pid=903400&amp;destination=https%3A%2F%2Fbhec.texas.gov%2Fcontact-us%2F&amp;cf=26771&amp;v=940bf72a7ba953d31c154658fe52ee8b030e7357fd9e7541436d826827a70093\" target=\"_blank\" rel=\"noreferrer noopener\">can contact the Council<\/a>; and\u200b&nbsp;can file a consumer complaint with the&nbsp;<a href=\"https:\/\/click-1754894.icptrack.com\/icp\/relay.php?r=84133607&amp;msgid=410512&amp;act=3EDF&amp;c=1754894&amp;pid=903400&amp;destination=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__links-2D1.govdelivery.com_CL0_https-3A-252F-252Fwww.texasattorneygeneral.gov-252Fconsumer-2Dprotection_1_0100019b0a602e55-2D779e2a83-2D8e9d-2D4bdb-2Da81e-2D118e28c328d5-2D000000_wuvZQpt2fO3nIjTPxO-5FenIUUmCkepH6uabsi0iGEu3Q-3D435%26d%3DDwMFaQ%26c%3DeuGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM%26r%3DHqf2PoqjKBcpBIkbFgSyi15ZkrJszq9acwIXAK4Ax_YFKY-Fu99MNlQKyICoOShM%26m%3DlPkb0SqvO05M0pq7lRbSOmCe0pIJOs0gwgPTp6cTuJglV6y_qy0qOdrEeDGfit0I%26s%3D00WNZZ_rTBEkZyyRUznAkMJs71RSQEKSYDDPiODgt98%26e%3D&amp;cf=26771&amp;v=9571bc228bbd90be6ffb654ecc4230813e659ecad3036a8baf1192cc6bae35cc\" target=\"_blank\" rel=\"noreferrer noopener\">\u200bOffice of Attorney General\u2019s Consumer Protection webpage<\/a>. If you have questions about the&nbsp;\u200bHouse Bill, please email&nbsp;HCR_PRU@hhs.texas.gov<\/em> .<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your success matters \u2014 and so does your well-being. At Austin Community College, we understand that college can be exciting, but it can also be challenging to juggle classes, work, relationships, and more. Our Mental &hellip; <a href=\"https:\/\/students.austincc.edu\/mental-health-counseling\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":780,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":3,"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":1012,"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/pages\/7\/revisions\/1012"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/media\/780"}],"wp:attachment":[{"href":"https:\/\/students.austincc.edu\/mental-health-counseling\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}