Student Support Specialists are available to assist you with the following services and more!
Receive one-on-one assistance creating a course schedule for the upcoming academic year, registering for classes, making tuition payments, and creating a payment plan if needed.
Student Support Specialists guide you on how to utilize and maximize important ACC online student tools such as Self Service, Degree Map, and your student portal.
ACC’s one Scholarship Application will connect you to hundreds of scholarship opportunities! All ACC students are encouraged to apply.
Meet with a Student Support Specialist to walk through the scholarship application together, answer any questions about the scholarship process, and ensure you submit a quality scholarship application.
Austin Community College has MANY amazing student resources but it can be challenging to find what you are seeking. Let us point you in the right direction and answer any questions that you may have along the way.
Student Support Specialists are available to be a main point of contact during your time as a student at ACC.
ACC students aren’t just part of a community college but a collegiate community and network that values camaraderie and unconditional support.
Student Support Specialists provide student outreach and check in on current students and previous students that are no longer enrolled to offer one-on-one assistance walking them through the steps needed for enrollment.
ACCelerator Persistence Award program recognizes students who show dedication using ACCelerator resources which has had a positive impact on their persistence. It supported by the Student Support Specialist team
Each month students are nominated by faculty and staff at each of the ACCelerators and highlighted on the Student Success Monitor. At the end of each semester, five finalists are selected to receive $500 scholarship award funded by the ACC Foundation.
Check out our ACCelerator Persistence Award Program.
Meet the team
Hays Campus

Student Support Specialist
Cpadill2@austincc.edu
On Campus: MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00 AM – 5:00 PM
Highland ACCelerator

Student Support Specialist
Cameron.derbyshire@austincc.edu
On Campus: MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00 AM – 5:00 PM
Rio Grande ACCelerator

Student Support Specialist
Miranda.hernandez@austincc.edu
On Campus: MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00 AM – 5:00 PM
Round Rock ACCelerator

Student Support Specialist
Suanna.hernandez@austincc.edu
On Campus: MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00 AM – 5:00 PM
San Gabriel ACCelerator

Student Support Specialist
Mliss.moore@austincc.edu
On Campus: Tues/Weds 9:00 AM – 4:30 PM
Remote: Th 8:30 AM – 2:30 PM
District Wide

ACCESS Grant Coordinator
Cynthia.aguas@austincc.edu
Remote: Monday – Friday 8:00 AM – 5:00 PM
District Wide

ACCESS Grant Specialist
Hilario.triana@austincc.edu
Remote: Monday – Friday 8:00 AM – 5:00 PM
District Wide

Student Strategic Programs Manager
Cynthia.brown@austincc.edu
Monday – Friday 8:00 AM – 5:00 PM