Student Support Specialists

Schedule an appointment with a Student Support Specialist today!

The ACCelerator and Strategic Initiatives Team always welcomes feedback on our services. If you meet with a Student Support Specialist and have time to share feedback about your experience please take a moment to complete our survey.

Student Support Specialists are available to assist you with the following services and more!

Registration

Receive one-on-one assistance creating a course schedule for the upcoming academic year, registering for classes, making tuition payments, and creating a payment plan if needed.

Student Support Specialists guide you on how to utilize and maximize important ACC online student tools such as Self Service, Degree Map, and your student portal.

Scholarships

ACC’s one Scholarship Application will connect you to hundreds of scholarship opportunities! All ACC students are encouraged to apply.

Meet with a Student Support Specialist to walk through the scholarship application together, answer any questions about the scholarship process, and ensure you submit a quality scholarship application.

Resource Navigation

Austin Community College has MANY amazing student resources but it can be challenging to find what you are seeking. Let us point you in the right direction and answer any questions that you may have along the way.

Student Support Specialists are available to be the main point of contact during your time as a student at ACC.

Student Support Outreach

ACC students aren’t just part of a community college but a collegiate community and network that values camaraderie and unconditional support.

Student Support Specialists provide student outreach and check in on current students and previous students who are no longer enrolled to offer one-on-one assistance walking them through the steps needed for enrollment.

Student Appreciation Program

ACCelerator Persistence Award program recognizes students who show dedication using ACCelerator resources which has had a positive impact on their persistence. It supported by the Student Support Specialist team

Each month students are nominated by faculty and staff at each of the ACCelerators and highlighted on the Student Success Monitor. At the end of each semester, five finalists are selected to receive $500 scholarship award funded by the ACC Foundation.

Check out our ACCelerator Persistence Award Program.

Meet the team

Hays Campus

Cecilia Padilla-Lopez
Student Support Specialist
Schedule with Cecilia
[email protected]
Hays Campus:
MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00 AM-5:00 PM

Highland ACCelerator

Cameron Derbyshire
Student Support Specialist
Schedule with Cameron
[email protected]
Highland ACCelerator:
MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00AM – 5:00 PM

Rio Grande ACCelerator

Miranda Hernandez
Student Support Specialist
Schedule with Miranda
[email protected]
Rio Grande ACCelerator:
MTW 8:00 AM – 5:00 PM
Remote: Th/Fr 8:00AM – 5:00 PM

RRC & SGC ACCelerators

Ellie Hernandez
Student Support Specialist
Schedule with Ellie
[email protected]
Round Rock ACCelerator:
Mon/Tues 8:00 AM – 5:00 PM
San Gabriel ACCelerator:
Wednesday 8:30 AM -5:00 PM
Remote: Th/Fr 8:00AM – 5:00 PM

Virtual – District Wide

M’Liss Moore
Student Support Specialist
Schedule with M’Liss
[email protected]
Tues/Weds 9:00 AM – 4:30 PM
Thursday 8:30 AM – 1:30 PM

District Wide

Hilario Triana
ACCESS Grant Specialist
[email protected]
Remote: Monday – Friday
8:00 AM – 5:00 PM

District Wide

Cindy Aguas
ACCESS Grant Coordinator
[email protected]
Remote: Monday – Friday
8:00 AM – 5:00 PM

District Wide

Cynthia Brown
Student Strategic Programs Manager
[email protected]
Monday – Friday
8:00 AM – 5:00 PM

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