CARE Coordination Team

ACC’s CARE Coordination Team provides case management, financial assistance, and community referrals for students to remove barriers to success and help students complete their education. Need help or have questions about the program? Please submit a request here:

Services & Assistance

Child Care Scholarship

The child care scholarship is a semesterly, financial assistance and case management program that allows ACC to assist with a student’s monthly child care costs. The student can use the child care provider of their choice and if eligible, ACC pays the child care provider directly each month through invoicing to assist with child care costs.

All Childcare Scholarships require a commitment from the student to engage in case management with their CARE Coordinator. This case management includes semester goal setting and regularly scheduled meetings throughout the semester.

Are you eligible?

Childcare Scholarships supports students from economically disadvantaged households, here are some basic guidelines for eligiblity:

  • You have applied for financial aid, by completing the Free Application for Federal Student Aid (FAFSA) or Texas Application for State Financial Aid (TASFA) and through the Department of Education process it has been determined that your Student Aid Index (SAI) is less than 1500.
  • Alternate Income Verification can be done using the Federal Poverty Guidelines (FPG). Students who make 200% or less of the current year’s FPG are eligible for the Advocacy Team.

At this time, continuing education and adult education students are not eligible for child care scholarships.

All students who apply for a Childcare Scholarship are required to apply for Texas Workforce Solutions Child Care Services (CCS) in the area they live. If awarded Texas Workforce Solutions Child Care Services (CCS) benefits, students are required to accept and move to CCS for childcare assistance. Students are unable to receive both CCS and ACC Child Care Scholarships.

Childcare Scholarship Awards are available for children under the age of 12.

Childcare Scholarships are awarded for courses in an approved degree program. Upon graduation, students must reapply to be considered for a new Childcare Scholarship Award.

Childcare Scholarship Awards are based on available funding.

Childcare Scholarship Payment Amounts are as follows for the 2025-2026 school year:

Credit Hours ACC Payment Amount Student Copay Amount
12+ Credit Hours or Equivalent, Full-time Clinicals ACC pays 90% of childcare cost Student pays 10% of childcare cost
9-11 Credit Hours ACC pays 80% of childcare cost Student pays 20% of childcare cost
6-8 Credit Hours ACC pays 60% of childcare cost Student pays 40% of childcare cost

*Scholarships are not available for students enrolled in under 6 credit hours

Student Emergency Fund

The ACC Student Emergency Fund (SEF) can help you stay focused with a short term financial assistance payment. If you have an unexpected financial emergency that affects your classroom responsibilities and impacts your ability to meet your basic needs, SEF may be able to help.

The following expenses will be considered for SEF:

  • Housing (may include rent or utilities and internet/wi-fi access)
  • Health care, including prescription medication, vision correction, emergency dental care
  • Transportation (car repairs)
  • Academic technology/materials (computer, calculators, software, etc.)

Click here for assistance with mental health.

Eligibility Requirements

  • Must be attending classes at the time of request
  • Must have proof or documentation of an unexpected event or emergency
  • Continuing Education students may apply if participating in one of these HB8 programs
  • Students in Adult Education are not eligible at this time.

How to apply for the Student Emergency Fund

Step 1: Complete the support request here:

Step 2: Check your ACC Gmail to secure an appointment with a CARE Coordinator.

Step 3: Meet with your CARE Coordinator (virtually or in person). The coordinator will discuss with you how best to meet your short term needs. Not all requests will be approved for emergency aid.

Program Guidelines

  • You may receive a maximum of $1,000 within an academic year (includes fall, spring and summer semesters).
  • You may receive emergency funds only one time a semester.
  • You may make a request each semester in which you are enrolled, as long as:
    • You are enrolled and attending classes at the time of the request, and
    • The total amount you request remains under $1,000 within the academic year.
  • You may make a SEF request after the 12th class day of any long semester.
  • SEF will close before the end of each semester, depending on available funds.
  • SEF will not be available during intersession.
  • SEF does not reimburse expenses.

Faculty and Staff: If you would like a CARE Coordinator to reach out to a student about services, please complete this referral form.

Textbook Loan Program

The CARE Coordination Team maintains a collection of textbooks for students to borrow and gives priority to students receiving assistance. Other students may request a loan after the first week of classes. See information and a list of textbooks.

Foster Care Alumni

Any student that has aged out of foster care or is adopted from the Texas foster care system can receive case management, guidance, and be connected to local and national, supporting organizations through the CARE Coordination Team.

Food Access

A CARE Coordinator can meet with any currently enrolled student to offer support in finding food access solutions that include assistance with locating community or campus resources that would fit the student’s needs or in completing the Texas Health and Human Services application to access SNAP, WIC, or Medicaid. Submit a request for support.

All students have access to the Riverbat Bites Food Pantry. Find the pantry on your campus.

Housing Resources

CARE Network team members have relationships with housing providers that offer a variety of options to meet our students’ needs. Make an appointment to discuss these or other housing resources. 

Housing Connector. Using a supportive case management approach, students benefit from reduced renter eligibility criteria and financial support. Housing Connector Program Details

St. Edward’s University. SEU offers ACC students a true college experience by offering dormitory living at the Casa. St Edward’s Housing Program Details

Foundation Communities. CARE Network team members receive weekly updates on available family units at FC locations. 

Affordable Housing. CARE Network team members can assist students with navigating affordable housing options. Team members can discuss eligibility with students.

Community Basic Needs Resources

Students may explore community resource connection on our partner website, ConnectCTX

How to Request Services & Assistance

When to submit a request

Requests are reviewed on an ongoing basis throughout the academic calendar year. Once reviewed, a CARE Coordinator will reach out to set up an initial meeting or provide first steps in addressing your need.

It is important to note that you must be registered for the current or upcoming semester in order to submit a request.

Listed below are possible outcomes that we can help students achieve:

Childcare Scholarship: Help in navigating college and community child care assistance options, including: 

  • CARE Network Child Care scholarship
  • Workforce Solutions Child Care Assistance
  • Affordable child care options

Priority Access to the Textbook Collection: Help with accessing the ACC Textbook Collection at the Highland Campus Library.

Community Resources & Student Emergency Fund Support:

  • Connection to college and community resources for basic needs, including food, transportation, healthcare, and other emergency financial needs. 
  • Affordable Housing Navigation utilizing community partnerships such as Housing Connector

State Benefit Applications (MAP, Medicaid, SNAP, etc): Assistance with the Your Texas Benefits application to access state benefits for food and healthcare. 

Parenting Liaison Support: Support for Parenting students who need additional help or referrals for academic concerns, health coverage, housing and food benefits, and child care resources.

Foster Care Liaison Support: Support for students with experience in foster care who need additional help in understanding federal and state benefits and/ or referrals to ACC and community resources.

Follow these steps:

Step 2

Check ACCmail regularly for notices of current or upcoming awards.

Step 3

Follow email for next steps or instructions.

Faculty and Staff: If you would like a CARE Coordinator to reach out to a student about services, please complete this referral form.

Upcoming Events

October 12: Day in the Life Screening w/ Basic Needs Outreach

Join us in viewing the ACCTV Day in the Life: Parenting Student episode with the Basic Needs Outreach team and enjoy a craft activity with your families!

ACCTV’s A Day in the Life follows three families as they juggle parenting, classes and life on their journey toward getting their degrees. This programming is produced in partnership with Austin PBS.

Date: Monday, October 12th, 2026

Time: TBD

Locations: 

📍Hays Campus – TBD

📍Highland Campus – TBD

📍Riverside Campus – TBD

RSVP Link: Coming Soon

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October 30: Boo Bash

Grab the kids and join ACC for a safe and enjoyable place for your family to celebrate Halloween. Get ready for an afternoon filled with Halloween festivities and delightful treats! Feel free to wear your favorite costumes. The CARE Network team invites students, employees, and their families to celebrate together! 

Date: Friday, October 30th, 2026

Time: 2-4pm

Location: Hays Campus – Location TBD

November 23: Thanksgiving Grab-N-Go

Join us for a special Grab and Go family-friendly event! We’re offering Thanksgiving meal essentials and crafts to enjoy with your children. This event is RSVP only, so be sure to reserve your spot! Swing by to pick up your meal kit then create a fun craft activity with your family. We can’t wait to celebrate the joy of the season with you!

Date: Monday, November 23rd, 2026

Time: 2-4pm

Location: Highland Campus – Student Life: Building 1000, Room #: 2221

RSVP Link: Coming Soon

December: Winter Holiday Bash

Join us for a festive Winter Holiday Bash hosted by the CARE Network team! You and your children are welcome to celebrate the season together with us in a warm atmosphere full of crafts and surprises. Refreshments will also be provided. We can’t wait to share the joy of the holidays with you!

📍Highland Campus: Fri, Dec. 11th | 4-6pm | Student Life: Building 1000, Room #: 2221

📍Round Rock Campus: Mon, Dec. 14th | 4-6pm | Multipurpose Room: Bldg. 8000, Room #: 8202

📍Hays Campus: Wed, Dec. 16th | 4-6pm | Student Commons: Bldg. 1000, Room #: 1116

RSVP Links: Coming Soon

February 15, 2027: Bring Your Kid to School Day

Bring your kids to school on a fun-filled day exploring the Highland Campus. Join us during one of our tour times to introduce your loved ones to the campus, and learn more about different departments and resources around the campus! We can’t wait to have a fun, educational day with you.

Date: Monday, February 15th, 2027

Tour Times: 9am, 10am, 1pm, & 2pm. Please arrive 10 minutes prior to tour start time.

Location: Highland Campus – Student Life: Building 1000, Room #: 2221

RSVP Link: Coming Soon

April 13, 2027: Virtual Child Care Fair

Are you looking for childcare while pursuing your education? We’re here to help!

Join us at the virtual ACC Childcare Fair to:

  • Ask questions and gather information
  • Explore daycare and preschool options that fit your family’s needs

Date: Monday, April 13th, 2027

Time: 4-6pm

Location: Virtual- link provided upon RSVP sign-up

RSVP Link: Coming Soon

Disclaimer: ACC does not endorse or promote specific centers; this fair simply provides an opportunity to engage with providers who may support your academic journey.
Please note: This event does not award childcare scholarships.

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  • Hours of Operation

  • The C.A.R.E. Network Center is open during regular business hours. Programs and services within the Center may have unique hours depending on staff availability.

  • ACC Round Rock Campus C.A.R.E. Network Center
    4400 College Park Drive
    Round Rock, TX 78665
    Building 2000, Room 2110
    512-223-0125
    Map

  • Hours
    Mon – Fri: 8:30 a.m. – 4:30 p.m.
    Sat: Closed
    Sun: Closed

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