Online Advising

Welcome to Online Advising!

Get your full advising session through online chat, video, or phone using your computer or mobile device!

Our online advisors can assist with:

  • Preparing to register for classes
  • Planning ahead for multiple semesters
  • Reviewing holds on your record
  • Discussing transfer or career options

To meet with an Online Advising Specialist, you will need to verify your full name, ACCeID, and ACCmail account to activate the chat.

Who’s my Advisor?

Students are assigned an Academic Guidance Team member (Advisor or Success Coach) after they begin courses with ACC. If you are a current student, please use the button below to contact your advisor for support from a specialist in your area of study.

Hours of Availability

Online Advising Chat:
Mon-Thur: 1 p.m. – 7 p.m.
Fri: 11 a.m. – 5 p.m.
Sat: 10 a.m. – 4 p.m.
Sun: Closed

Phone Advising:
Mon-Fri: 8 a.m. – 3 p.m.
Sat: 10 a.m. – 4 p.m.
Sun: Closed

Prefer to discuss things over email? Please use your ACCmail account to email us at advising@austincc.edu.

Chat with an Advising Specialist!

If an online advisor is available, the button below will read “Got Questions?, Live Chat”. If online advisors are not available, the button below will read “Live Chat currently unavailable”.

If live chat is unavailable during the hours listed above, the line is currently full. Please try again later or contact us at advising@austincc.edu to be served over email.

Live chat by BoldChat

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  • Advising Hours

  • Monday - Thursday:
    8 a.m. - 5 p.m.
    Fridays: 8 a.m. - 12 p.m.

  • General advising question?

  • Contact us at advising@austincc.edu

  • Virtual Registration Assistance

  • Registration Stations
  • For technical help with the registration system, connect with Virtual Registration Station staff.

  • Visit the Registration Stations website for more information.

  • Helpful Links

  • Important Dates
    Semester start dates and more.

  • Tuition Deadlines & Payment Information
    Review tuition payment deadlines.

  • Course Schedule
    Browse upcoming classes.

  • Help Desk
    Questions? Contact the Student Affairs Help Desk.

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