BIT FAQs

Who are the BIT team members?

There are three BIT teams across the district: One per region.  It is a multidisciplinary team comprised of the following:

  • Regional Executive Dean-Team Chair
  • Deans of Student Affairs-Conduct Representatives
  • ACC Police Department Mental Health Sergeants and Officers-Public Safety Representatives
  • ACC Associate Dean of Counseling-Mental Health Representative

How do I make a referral?

There are many ways to refer to a student of concern:

  • Ideally, community members would fill out the reporting form: Report an Incident. This is helpful because it notifies team members quickly, and the information can be easily triaged, recorded, and continuously followed. The BIT Team recognizes that community members will have different levels of comfort when sharing information.
  • The BIT teams are committed to allowing the community to report through the Online Referral, calling a BIT team member, stopping by the office of a BIT team member, or sending emails to either the central BIT team email or to individual BIT team members. Anonymous reports are also taken by the team; however, this is not ideal if there are more questions.

Will the person be informed of who made the referral?

You have the right to indicate on the Online Referral that you would like to remain anonymous. The BIT team will make every effort to maintain anonymity. However, please know that anonymity can never be guaranteed. Reports submitted through BIT are student records protected under the FERPA privacy regulations which allows students having access to their records. The BIT team may need to follow up to gather additional information to help us most effectively support the student.

Who can make a BIT Referral?

Any community member can make a BIT referral. If you are concerned that an ACC student is exhibiting significant behavior changes or disruptive behavior, or is a threat to himself/herself or others, you may refer him/her to the BIT team.

How should I speak to a student if I believe there are some concerning behaviors?

If the situation or behavior is not a life-threatening situation and you are comfortable speaking with the student, you may express your concern to the student and offer them a campus or community resource. You may refer them to ACC District Clinical Counseling Services and/or contact a Dean of Student Affairs.  If warranted, a BIT team representative can connect the student to the appropriate support service. If you are unsure about how to approach the student, you may consult with any Student Affairs Dean, Associate Dean of Counseling, or Campus Police for assistance in determining if a BIT referral would be appropriate.

Can I refer a faculty or staff member to BIT?

BIT is for students only. If you have concerns for an ACC employee, please contact their supervisor or Human Resources.

What happens to the student who is being referred?

If the BIT team determines that the referred person’s behavior merits intervention, then the BIT team creates a plan for the student and designates a contact person who will handle the situation. If applicable, the BIT team member will contact the person to discuss his/her behavior and the teams recommended intervention(s). BIT participation is optional to the student.

Who has access to this information?

The BIT teams will have access to related referrals. In the event additional resources need to be utilized to effectively respond to a situation, reported information will be handled discreetly.  All BIT team members sign a statement of confidentiality.

Will someone from the BIT team contact me?

The reporter will not be contacted unless there is not enough information on the initial BIT referral.  As long as the reporter’s email is input on the referral form, an auto-generated email will be sent stating the referral was successfully submitted. Don’t try to handle the situation alone!  The BIT team recommends talking to your Dean or supervisor to make them aware of the situation and seek support.

How will I know the situation has been addressed?

The BIT team will address every report brought to the committee. The reporter will not be privy to the outcome of an investigation based on factors involved and the student’s privacy.  

What happens if I continue to see concerning behavior?

Please report all incidents that are concerning. This may require multiple referrals. It is helpful to the BIT team to understand if the behavior is escalating, remains an issue, or resolved.  In addition, the incidents help establish a pattern of behaviors that may be occurring across the college. Observable behaviors, writing examples, direct quotes, and/or screen shots of concerning online posts allow the BIT team to get a more holistic view of how to help a student.

Don’t try to handle the situation alone! Never hesitate to call, email, or refer so that you can be supported.

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  • Student Help Desk

  • Phone: 512-223-4636
    Website: Visit Us

    Email: [email protected]
    (If possible, use your ACCmail email address to send us your email.)

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    F: 8 am - 5 pm
    Sat: 10 am - 4 pm
    Sun: Closed

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