Student Technology Services

ACC student studies inside the ACCelerator at the Rio Grande Campus.

Student Technology Services (STS) provides a wide range of support for students to ensure they have the necessary resources for academic success. STS offers various services, including technology lending programs that allow students to borrow devices like iPads, webcams, and calculators for the semester. Additionally, STS provides comprehensive technology assistance through a help desk, accessible via phone, email, and live chat, to address issues related to campus Wi-Fi, email, and other college systems. For those looking to enhance their digital skills, STS also offers on-demand training sessions on software such as Microsoft Office, Adobe Creative Cloud, and Google Workspace. Student Technology Services can also answer questions from faculty regarding access to computing spaces and access to technology on behalf of their students—support for faculty-related instructional technologies should be directed to Educational Technology Support.


Computer Centers

Computer Centers serve as dedicated spaces for students to access a variety of technology resources. These centers offer open computing, providing a quiet environment for studying and completing coursework. They also function as checkout and return locations for technology, allowing users to borrow equipment like iPads, webcams, and calculators for short- or long-term use. Additionally, faculty can reserve Computer Centers for specific class meetings, ensuring that students have access to the necessary hardware and software for their lessons.


All locations are currently out of iPads.


North Region Locations

Cypress Creek Campus

Building 2000, room 2121.7
Monday – Thursday
8:00am – 5:00pm

Northridge Campus

Building 1000, room 1203
Monday – Thursday
8:00am – 5:00pm

Round Rock Campus

Building 1000, room 1315
Monday – Thursday
8:00am – 5:00pm

San Gabriel Campus

Building 1000, room 1101.11
Monday – Thursday
8:00am – 12:30pm

Device checkout only –
no open computing.


Central Region Locations

Elgin Campus

Building 1000, room 1387
Monday – Thursday
8:00am – 5:00pm

Highland Campus

Building 1000, room 1311
Monday, Tuesday, Thursday
7:30am – 5:00pm
Wednesday
7:30am – 7:00pm
Friday
7:30am – 12:00pm

Device checkout only –
no open computing.


South Region Locations

Hays Campus

Building 1000, room 1309
Monday – Thursday
8:00am – 5:00pm

Riverside Campus

Building A, room 1126
Monday – Thursday
8:00am – 5:00pm

South Austin Campus

Building 1000, room 1201.6
Monday – Thursday
8:00am – 5:00pm


ACCelerators

During the regular semesters, all ACC ACCelerators are open throughout the week across four Austin Community College campuses. Find an ACCelerator near you.


Learning Labs

In addition to FREE tutoring for all currently enrolled students, ACC Learning Labs offer a quiet space to study and do homework, interactive computer applications, study group spaces, workshops, printing, and a variety of other helpful study materials and resources.

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  • Get Technology Help

    • Request support by email: Use the Submit Request button below.
    • Request support by chat: Use the purple chat button at the bottom of this page.
    • Request support by phone: 512-223-4636 (option 8).
  • Hours of Operation

    • Monday-Thursday: 8:00 a.m. – 7:00 p.m.
    • Friday: 8:00 a.m. – 5:00 p.m.
    • Saturday: 10:00 a.m. – 4:00 p.m.
    • Sunday: Closed
  • Student Help Desk

  • The Student Help Desk can provide support/information on any non-technical topics related to the student experience at ACC. 
    Student Help Desk

  • Student Knowledge Base

  • The Student Technology Knowledge Base provides help articles and videos to support students 24/7. 

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