Frequently Asked Questions

  • Get Technology Help

    • Request support by email
    • Request support by chat: Use the purple chat button at the bottom of this page.
    • Request support by phone: 512-223-4636 (option 8)
  • Hours of Operation

    • Monday-Thursday: 8:00 a.m. – 7:00 p.m.
    • Friday: 8:00 a.m. – 5:00 p.m.
    • Saturday: 10:00 a.m. – 4:00 p.m.
    • Sunday: Closed
  • Student Help Desk

  • The Student Help Desk can provide support/information on any non-technical topics related to the student experience at ACC. 
    Student Help Desk

  • Student Knowledge Base

  • The Student Technology Knowledge Base provides help articles and videos to support students 24/7. 

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