Additional Resources

Discounted Software for Student Purchase and Use

Austin Community College makes available a variety of software for students to purchase at a discounted rate or access for free.

Google Workspace (formerly GSuite)

Austin Community College uses Google Workspace as the official platform for email, calendaring, and other functionalities. With this in mind, students have free access to the Google suite of applications (Mail, Calendar, Google Docs, Google Sheets, Google Drive, etc).

Students must claim their ACCMail account in order to have access to the Google Workspace.

Adobe Creative Cloud

All ACC students are eligible to purchase a semester-based Adobe Creative Cloud licenses at a substantial discount of $50 per semester. Students who are enrolled in a course that requires the use of Adobe Creative Cloud are eligible to purchase licenses for $10 per semester. Students must have claimed their official ACC email address before attempting to purchase Adobe at the discounted rate.

For more information and to access Adobe licensing, visit the ACC Adobe website.

Microsoft Office 365

Current ACC students are eligible to install Microsoft Office 365 for free on personally-owned devices. Office 365 includes access to popular applications including Microsoft Word, Excel, and PowerPoint. Visit the Microsoft website for more information about what is included in Office 365.

To claim your free copy of Microsoft Office 365 please follow the steps in this knowledge base article.

OnTheHub (powered by Kivuto)

OnTheHub offers a variety of discounted software to ACC students.

To access OnTheHub, click this link to login with your ACC eID & password. Upon successful login, students can browse the software inventory or use the search box to find specific software.

**This information is being provided as informational only. Austin Community College does not control the software availability or pricing.**

Free Software for ACC Students and Employees with Visual Disabilities

Freedom Scientific Portal

All ACC students and employees with visual disabilities are eligible for free home access to either JAWS or ZoomText (or the combined FUSION) Home Annual licenses. All students and staff with an active ACC email address can check their eligibility, and follow the instructions to download and install from the  Freedom Scientific Portal.

Internet Access

Austin Community College does not have hotspots or other cellular devices available for student checkout. However, there are alternatives for accessing reliable internet.

Campus Parking Lots

IT Services has made available drive-up wifi for students to utilize in parking lots on several campuses. Information about campus availability and parking lot maps can be found on the COVID-19 Drive-up WiFi webpage.

Affordable Connectivity Program (formerly the Emergency Broadband Benefit Program)

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

**This information is being provided as informational only. Austin Community College is not involved in enrolling or supporting those who are interested in participating in this program.**

Technology Support

Student Technology Services wants to ensure you have the proper support to use those devices. Phone support and one-on-one training are provided.

Request Support

Student Technology Services provides technology-related support to students through phone, email, and live chat. Our hours of operation for technology support can be found on the side of this page.

  • To request phone support please contact the Student Help Desk at 512-223-4636 and select option 8.
  • To request live chat support, please use the link on the right side of this page.
  • To request email support, please initiate a request through this form.

Faculty Use of Computer Centers

While TLED Computer Centers are primarily for student walk-in use, faculty may reserve a Computer Center to host a specific class meeting. Requests are on a first-come, first-served basis and are approved by the Academic Technology leadership.

To request reservation of a Computer Center for a class meeting, please submit the Computer Center request form.

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  • Get Technology Help

    • Request support by email
    • Request support by chat: Use the purple chat button at the bottom of this page.
    • Request support by phone: 512-223-4636 (option 8)
  • Hours of Operation

    • Monday-Thursday: 8:00 a.m. – 7:00 p.m.
    • Friday: 8:00 a.m. – 5:00 p.m.
    • Saturday: 10:00 a.m. – 4:00 p.m.
    • Sunday: Closed
  • Student Help Desk

  • The Student Help Desk can provide support/information on any non-technical topics related to the student experience at ACC. 
    Student Help Desk

  • Student Knowledge Base

  • The Student Technology Knowledge Base provides help articles and videos to support students 24/7. 

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