New Advising Hours
- On-campus: Tuesdays and Thursdays, 8:30 - 11:30 a.m. and Wednesdays, 12 p.m. - 3 p.m
- Online: Saturdays, 10 a.m. - 2 p.m.
If you are new to ACC or have not been assigned an Academic Advisor yet, an advising specialist can help you get started.
Advising Specialists Support
Steps for New Student Onboarding
Step 1
Complete the Riverbat Student Onboarding to familiarize yourself with ACC and our processes as a traditional college student.
Step 2
After you complete onboarding, review the options below to meet with an advisor and ensure you’re on the right track for your goals. Then, you’re ready to get registered for classes! Remember, the earlier you sign up, the better your chances of getting your preferred class times and locations!
Step 3
Once you are registered for classes, RSVP to join us for Live Orientation. There are flexible daytime and evening sessions, available both online via Zoom and in person.
Campus Advising (Drop-In)
Visit any campus to connect with an academic advisor for quick advising support. No appointment required. Please note that these 15-minute slots are intended for current semester planning, hold inquiries, & registration errors.
- Tuesday & Thursday: 8:30 a.m.–11:30 a.m.
- Wednesday: 12 – 3 p.m.
Online Advising (Zoom Drop-In)
Connect with an online academic advisor for quick advising support. No appointment required. Please note that these 15-minute slots are intended for current semester planning, hold inquiries, & registration errors.
Steps for Visiting Students
Follow these steps if you are a student taking classes at our college for one semester, with plans to transfer those credits back to your home college or university. You are not seeking a degree at ACC and are just completing specific courses you need.
Once all Admissions steps and holds are resolved, you can meet with an Advisor.
All ACC students can request official ACC transcripts FREE of charge. To transfer your credit to another school, please follow the transcript request steps online at https://admissions.austincc.edu/order-an-acc-transcript/
Important note: If you have a hold in Self Service that says “You must meet with an Advisor,” ACC does not have your complete set of TSI scores. Complete the Retrieve TSI Assessment Scores form or submit proof of test exemption (TSI completion). For more information, visit https://admissions.austincc.edu/tsi-assessment/
If you will be taking classes on campus, make sure you get your meningitis vaccination record on file: https://www.austincc.edu/admissions/meningitis-requirement. This hold does not block registration.
Send your transcripts to ACC Admissions
If you have not already sent the official transcript(s) for the schools you attended to ACC, please do so as soon as possible to prevent a registration hold being placed on your record. Please note, high school transcripts must show a final graduation date.
Send your transcripts to ACC Admissions
Students with previous college credit:
Request an official transcript from each college/university attended. To best serve you while we wait for your official transcripts to arrive, upload an unofficial transcript from your most recent college/university attended to the Supplemental Documents section of your application account. We do not require your high school transcript or GED® certificate.
First-time in college students:
Please request an official copy of your high school transcript or GED® diploma — unofficial transcripts are not required.
General Advising Help
If you have a question that isn’t addressed through advising or need help resolving a concern, please contact Kathy James, Executive Dean, Academic Advising at
[email protected].