Simple step-by-step instructions to activate your ACCeID.
Obtain your ACCeID – Your ACCeID is the first letter of your official first name and your 7-digit ACC ID number.
From the “ACCeID Manager” click on “First Time Login” – Very Important.
First Time Login – Enter your account id and click the find button to get your ACCeID.
Step 3: First Time Login - User Validation
Enter the last 4 digits of your social security number and birth date. Click “Continue.”
Note: If you receive the following error message: “Authentication failed. The SSN or birth date entered does not match the value on file with the user record. Please try again.” Make sure you have entered the information correctly. If the problem persists contact the ACC Student Help Center.
Step 4: First Time Login - Terms of Use Acceptance
Click the checkbox indicating you have read and understand the terms of the privacy policy. Then click “Continue.”
Step 5: First Time Login - Set New Password
Choose a new password that fits the requirements outlined. Enter your new password in the boxes provided. Then click “Continue.”
Step 6: First Time Login - Next Step
After claiming your ACCeID, click the link, “please provide answers to the authentication questions to complete the first-time login process.”
Step 7: Login to ACCeID Manager
Enter your ACCeID and the password specified in Step 6. Then click “Login.”
NOTE: At this point, the “Forgot Your Password?” button will not work. You must complete the account activation process before you can use this function.
Step 8: Establish Authentication Question & Answer
Provide answers to all four authentication questions.
Click “Save” to complete the activation process or “Cancel” to abort and return to the main screen.
Congratulations. Your ACCeID and password may now be used to login to any ACC application where you see the ACCeID logo.
Step 10: Set up Multi-Factor Authentication (MFA)
Important: You will need your phone and a computer to set up your account.
MFA Steps: To get started, download the Okta Verify App or the Google Authenticator App from Google Play (Android) or the Apple App Store (iOS).
Step 1. Open a web browser and go to austincc.okta.com
Step 2. Enter your ACC EID and password. You may be prompted to complete your current MFA verification method to proceed.
Step 3. Click on the profile icon in the upper right-hand corner and access the security settings.
Step 4. Scroll down to the Extra Verification or Security Methods section. Choose Okta, Google Authenticator, or the MFA of your choice. Okta is the preferred MFA method.
Step 5. Follow the setup instructions.