Self-Service Financial Aid

The Financial Aid Office at Austin Community College utilizes Self-Service to provide students with secure system to manage their student accounts online.

Begin by logging on to Self-Service > Financial Aid to:

  • View current information about your financial aid
  • Respond to your award letter offers
  • Satisfy requests for missing information
  • View and accept your Award Letter
  • Financial Aid related account holds
  • Information about your academic progress (impacts financial aid eligibility)

Self-Service Financial Aid Introduction

Watch the video below for a quick introduction to Self-Service Financial Aid. 

Required Documents

Requests for Documents and Additional Information

At times, our offices may need further documentation or action by a student. Notification is sent to the student’s ACC e-mail address for additional information but students may also log on to Self-Service to determine the needed items.

FAFSA Verification

Students who are selected for FAFSA verification will have additional documents required.

My Awards

Respond to your Financial Aid Award Offers

Students who were offered federal, state, and/or institutional aid received a hard copy award notice and email. Students will then be instructed to review and respond to this award letter on their Self-Service Financial Aid page.

Request a New Loan

Effective June 1st 2016, students can request an additional loan using “Self Service’s Request a New Loan” feature. 

Award Letter

The final step for the student is to review and sign the award letter. The award letter lists the student’s offered and accepted awards for the school year. A PDF version is available to print once all offered awards have been accepted or declined. 

Federal Shopping Sheet

Students can see the costs of attending ACC and the average financial aid package available to them. 

Satisfactory Academic Progress

Federal regulations require students who receive financial aid to meet a set of standards identified for Financial Aid Satisfactory Academic Progress. Students can view their most recent Satisfactory Academic Progress (SAP) status and access helpful websites to track their progress. SAP status is determined when the student applies for financial aid and is evaluated at the end of every semester.

Log in to Access Self-Service Financial Aid

Login to Self-Service to access Self-Service Financial Aid. Your ACCeID and password are required.

Login to Self-Service >

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  • Helpful How-To Videos

  • Access our student how-to videos for the most frequent student process and solutions. From How to find your ACCeid to registering for classes.

  • Get Help

  • Request Support
    Student Help Desk

  • Call us at 512-223-4636
    Para español oprima el número dos.

  • Hours of Operation

    • Monday - Thursday
      8:00 a.m. – 7:00 p.m.
    • Friday
      8:00 a.m. – 5:00 p.m.
    • Saturday
      10:00 a.m. – 4:00 p.m.
    • Sunday
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