Wireless Connection: Questions & Answers

Why am getting a certificate error? What do I do next?

You may encounter the following screen when opening Internet Explorer or other browsers. If so, just click on the link “Continue to this website”

Note: The ACC Wireless Network has been tested with Internet Explorer and Mozilla Firefox. All other browsers may or may not work with the login screen.

I am a student but not registered for classes, why can’t I connect to the Student Wireless Network?

Student Wifi will only work for students who are currently registered for classes. Wifi is activated 24 hours after registration.

I am an hourly employee, why can’t I access the Student Wireless Network?

You must have received a paycheck within the last 30 days to be able to connect to the Student Wireless Network.

I’m a current student, why can’t I access the Student Wireless Network?

Make sure you are not running any peer-to-peer programs, you can also try running a virus scan on your computer. Students running Windows 10 in S mode may encounter difficulties, contact the Help Center.

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  • Helpful How-To Videos

  • Access our student how-to videos for the most frequent student process and solutions. From How to find your ACCeid to registering for classes.

  • Get Help

  • Request Support
    Student Help Desk

  • Call us at 512-223-4636
    Para español oprima el número dos.

  • Hours of Operation

    • Monday - Thursday
      8:00 a.m. – 7:00 p.m.
    • Friday
      8:00 a.m. – 5:00 p.m.
    • Saturday
      10:00 a.m. – 4:00 p.m.
    • Sunday
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