Financial Aid

The Financial Aid Office at Austin Community College utilizes Self-Service to provide students with a secure system to manage their student accounts online.

To learn how to navigate Self-Service for financial aid at Austin Community College, go here for a short video. You will need your ACCeID and password to log in. This guide walks you through logging into the Self-Service portal, accepting or declining your financial aid offer, and reviewing required documents. For assistance, visit our website at austincc.edu/finaid or call the Student Affairs Help Desk at (512) 223-4636 (Option 5).

Begin by logging on to Self-Service > Financial Aid to:

  • View current information about your financial aid
  • Respond to your award letter offers
  • Satisfy requests for missing information
  • View and accept your Award Letter
  • Financial-related account holds
  • Information about your academic progress (impacts financial aid eligibility)

For more detailed information, you can visit our Financial Aid website.

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  • Helpful How-To Videos

  • Access our student how-to videos for the most frequent student process and solutions. From How to find your ACCeid to registering for classes.

  • Student Help Desk

  • Phone: 512-223-4636
    Website: Visit Us

    Send Request: Submit Help Request Form

    Email: [email protected]
    (If possible, use your ACCmail email address to send us your email.)

  • Hours of Operation

  • M-Th: 8am - 7 pm
    F: 8 am - 5 pm
    Sat: 10 am - 4 pm
    Sun: Closed

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