Sign Language Interpreting & Captioning (SLIC) Request Form

Austin Community College (ACC) will cover the cost of sign language interpreting and CART services for Deaf or hard of hearing students who are registered with Student Accessibility Services (SAS). If you are not registered with SAS, information on how to apply for accommodations is available on our Accessibility Services- New Student page. 

Students are responsible for submitting service requests at least 3 business days (Monday through Friday, 8am – 5pm) in advance to help ensure services are available for:

• Classes
• Academic meetings
• Meetings with professors
• ACC-sponsored activities outside of class

New scheduling APP starting Spring 2027

As you look to schedule spring events and programs, Spring 2027 scheduling will be available in the new USKED app beginning in November. If you are the contact for an ACC department hosting an event or program and receive a request for sign language interpreting or CART services from a participant or member of the public, please submit a service request through USKED.

• How to use Usked to request services
• Creating and Submitting a Service Request
• Viewing Your Requests

To secure services, the request should be submitted as far in advance as possible, but at least 10 business days in advance of the requested date of service. Last minute requests cannot be guaranteed, though attempts will be made to secure interpreting/captioning services.

If you need to cancel services, you must email SLIC Scheduling at  [email protected] at least 24 business hours (Monday through Friday, 8am-5pm) in advance to avoid any charges.

We ask that departments include the following statement in their flyers, emails, RSVPs, and other event advertisements:

We are committed to providing equal access to our events. If you require American Sign Language (ASL) interpreting services or another accommodation to participate, please contact __________________ (designated event contact) as early as possible. To support scheduling services, requests should be made at least ten business days prior to the event.

The designated contact can then submit the request in Usked for communication access requests.Changes Coming Spring 2027

Changes Coming Spring 2027

On-Demand Language & Interpretation program

ACC is preparing to launch a new On-Demand Language & Interpretation program through Languagers in spring 2027. This service will expand access to on-demand video and audio interpreting for American Sign Language (ASL) and spoken languages.

Languagers is intended for unexpected, immediate communication needs during administrative, enrollment, and student-support interactions. It is not intended for scheduled instructional purposes, including classes, presentations, tutoring or other planned academic activities that require advance-arranged interpreting or CART services.

Examples of appropriate use include unexpected student support meeting, enrollment questions, and drop-in advising.

Additional information about the spring 2027 expansion will be shared as it becomes available. 

Covering Cost for Department-sponsored Events and Programs

For spring 2027, ACC departments will assume responsibility for budgeting for interpreting and CART services associated with department-sponsored events and programs. Additional guidance about this change, including request procedures, will be shared before spring implementation.

Examples of events that are required to cover the cost or providing services include, but not limited to:

• General Assembly
• Chancellor’s Employee Virtual Town Hall 
• ACC graduation ceremonies
• Performances
• ACC sponsored events

*Forms should be submitted once an attendee has requested communication access services.

Starting in November, Spring 2027 scheduling will be available in the new USKED app as ACC employees begin planning spring courses, events, and programs. Deaf or hard of hearing ACC employees can submit requests for interpreting and CART services through the USKED app.

• How to use Usked to request services
• Creating and Submitting a Service Request
• Viewing Your Requests

Visitors:

Members of the general public who visit an Austin Community College campus to participate in an ACC event or program should contact the department sponsoring the event to request sign language interpreting or CART services.

Visitors should submit service requests to the sponsoring department at least 10 business days before the event or program. Requests submitted less than 10 business days in advance will be accommodated when possible. If you have any questions about scheduling please email [email protected].